Customer Service

DISCLAIMER: All the products on our site are VIRTUAL COMPUTER 3D MODELS for use in Autodesk Revit Architecture computer software. They are NOT REAL physical products and therefore cannot be used in real physical interiors or spaces.

 

Ordering

1. Click on the picture of  required item to display more detailed info and larger image.

2. Click on cart icon in brief view or link “add to cart” in detailed view to add it to your shopping cart.

3. If you want to proceed with shopping - click on the link “continue shopping”.

4. If you want to purchase selected items, go to the cart and enter required quantity.

5. If you have discount coupon, enter its number to apply discount.

6. Click on “proceed to checkout”.

7. If you are first time user, please register and create your account, otherwise – log in.

8. Provide necessary billing and payment information - we are using PayPal to process financial transactions (see more info on PayPal below).

9. After successful payment for your selected products/models/images, you will be able to download them from your account (it is necessary to be logged in for downloading). You will be able to download your products without limitation.

If you have any questions, problems, comments etc. please do not hesitate to contact us at e-mail address support@revitbay.com .

 

Payment Info

PayPal provides a way to send money to anyone in the world who has an email address.

1. First you have to register your details (including Credit Card details) with PayPal. Go to the PayPal home page at www.paypal.com and click on the "Sign Up Now" link.

2. As part of this process you decide on a password so that you are the only one who can access your PayPal account.

3. All the information which is sent to PayPal is sent securely (encrypted) so that even if intercepted by anyone while passing across the Internet, the information cannot be extracted. Only PayPal can decipher the data.